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Great Northern
Livery Company
N1844 Greenville Drive
Greenville, WI  54942

July 29, 2008

Mr. John Albert Lemon
Great Northern Livery Company
N1844 Greenville Drive
Greenville, Wisconsin 54942

Dear John,

It is with considerable pride and pleasure that I write this letter.

Early this year I made the determination to introduce some horse-drawn vehicles into my antique tractor museum. I searched the internet for interesting carriage builders and interviewed several. In part, because you listed an after hours number and were willing to actually answer your phone after hours (I happened to be out of the country in a much different time zone), I was successful in coming to terms on the construction of a hotel surrey.

After a brief discussion learning more about your background and your method of doing business, I quickly came to the realization that I was dealing with no ordinary builder, but rather, a craftsman. You explained that coach building was your career for the last 46 years. Having spent 35 years owning and operating my own real estate property management company, I occasionally had the privilege of meeting true craftspeople. You, like they, are a rare breed who continue to create works of art, not just production line items. After reviewing your recommended set of options, I quickly became comfortable with your approach and commissioned the job.

Now that the surrey has been received, I look back on the entire experience with great satisfaction, and honestly believe you will someday build my next dream, a stagecoach. Until then, I am extremely happy with a centerpiece you and your team have created for my museum/social center. Everyone who has seen the carriage has marveled at the beauty, especially the fit and finish.

In short, from the first contact through the final confirmation of the successful delivery you have been a pleasure to work with and have communicated in a way that has always given me comfort that you knew and were on top of every detail of the project. I couldn't be happier with the entire process and the final results.

Very truly yours,

T. Barry Brenneke

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April 4, 2007

Good evening John,

From the phone conversations you and I have had the past few weeks I have little doubt that you can tell that I'm not easily impressed. You've seen my 8-up blonde-sorrel draft mule hitch and you know I'm not much for mediocre. It's either Neiman Marcus or it's Wal-Mart. There's really no middle ground with me.

Last Friday we received the Auto-top Surrey I ordered from you. "Show Quality." Those were the terms!!!!

Seldom am I more impressed with something than I might have hoped. Most often it's quite the opposite.

This piece is exceptionally beautiful. At no point did you overstate the quality or attention to detail. When you said there wasn't so much as a fingerprint on it when it was loaded you meant what you said. It arrived, after nearly a 1000 mile trip, just exactly as impeccable.

It has been a great pleasure to have become acquainted with you. Hopefully we will have a chance to meet and visit at the 2008 Midwest Horse Fair when we bring the big blonde hitch up.

Very best regards,

J. Mack Bohn
"A Touch of Ear" Draft Mule Hitch
Diamond JK Ranches
Marlow, OK

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January 18, 2007

It's [Vis-a-vis Limousine] bloody more beautiful than I ever thought it would be. Even though we have never personally met each other, the limo is everything you said it would be and more.

Warren Carter
Western Australia

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